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Exchanges & Returns

AOVITAO Delivery Delights

Tracking Your Treasure: Once your order sets sail, we'll send a confirmation email your way with a tracking number to keep tabs on your package's progress.

Here to Help: Questions? Our customer service team is just a quick message away, ready to clear up any shipping queries.

AOVITAO Return & Exchange Promise

Hassle-Free Policy:

Your happiness is our priority. If AOVITAO doesn't spark joy, we offer a straightforward refund before the shippment was made. Please note, tea is different with others, so once they are received, they are not eligible for return or exchange.

Easy Process: Ready for a refund? Contact our customer service team for easy-to-follow instructions and support throughout the process.


We hope this structured approach helps you understand our policies better. If there's anything more you need, our customer service team is always here to ensure your AOVITAO experience is nothing short of perfect.